My 2.5-Hour Online Shopping Nightmare: A Warning to Others! 😤
I'm writing this to warn you about my recent online shopping experience, which was truly terrible. It was an absolute nightmare, and I hope by sharing it, others can avoid the same frustration. The web site was so messed up it took me 2-1/2 hours to purchase two pairs of glasses. I was not able to type in my prescription and save it to continue my purchase, which meant I had to be sent an email so I could type in information I had already typed in on their silly website. I felt compelled to leave this review and contact customer service because I am not sure I will ever attempt to order glasses from them ever again. The entire process was so very frustrating and certainly a waste of my time.
Customer: I'm calling because I just spent two and a half hours trying to buy glasses on your website and it was an absolute disaster. Your site wouldn't let me type in my prescription and save it, forcing me to wait for an email to re-enter everything. It's completely unacceptable.
CS Rep: I am so sorry to hear about the difficulties you experienced with our website, especially regarding entering your prescription. That sounds incredibly frustrating, and I sincerely apologize for the significant time it cost you.
Customer: Frustrating is an understatement. I had to re-type information I already entered! I just want to know how this happened and what you're going to do to make sure it doesn't happen again to someone else.
CS Rep: I completely understand your frustration. We're currently investigating a few reported technical glitches, and your detailed feedback is crucial. Let me check your order details right now and see if we can expedite the prescription submission for you. As an apology, I'd like to offer you a discount on your purchase.
Customer: A discount would be nice, but honestly, I just want to ensure my order goes through correctly this time without any more issues. This whole process has been a huge waste of my time.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Dream: How Cinily.net Restored My Faith in Online Glasses Shopping! 🤩
I've been absolutely thrilled with how my new eyewear has not only sharpened my vision but also elevated my everyday style! If you've been searching for that perfect blend of vintage allure and contemporary sophistication, I can't recommend enough these stunning Vintage Cat Eye Glasses Frames. They truly are a game-changer for anyone looking to make a statement while enjoying crystal-clear sight. I recently had a truly dreadful online shopping experience that left me utterly frustrated and disappointed 😤. It took me two and a half hours just to buy two pairs of glasses because their website was a complete mess! I couldn't even type in my prescription and save it, forcing me to wait for an email to re-enter all the information I'd already typed. What a waste of my time! 😭
After that nightmare, I was hesitant to try ordering glasses online again. But I really needed new frames, and I saw an ad for Cinily.net. I decided to give them a shot, cautiously hoping for a smoother process 🤔. And wow, am I glad I did!
My experience with Cinily.net was a breath of fresh air. It was exactly as one glowing review described: "Good selection of eyeglasses. Made ordering and entering my Rx very easy. Good glasses with a good fit and shipped quick and at a very fair price. Highly recommended." My order went through without a hitch! The website was intuitive, allowing me to easily upload my prescription without any silly re-entry loops.
The quality of the glasses I received is fantastic, especially considering the price. It felt so good to finally find affordable prescription glasses online without all the previous hassle. Their customer service was responsive and the shipping was much quicker than expected. I'm so pleased with my new glasses and the seamless experience ✨. Cinily.net has definitely earned my trust! 😃