WARNING: Dishonest Promos, Glitchy Site & Non-Existent Support! 😡
Let me tell you about my terrible online shopping experience, hoping to save you the headache. This company is simply dishonest, doesn't honor promos. I found it impossible to collect the offer when the site is full of glitches, and there was no customer service 24 hours, no agent. It felt utterly unprofessional. I reached out because they messed up a BOGO offer on my correct style and prescription glasses, and their proposed solution was to return and reorder everything instead of a simple credit.
Customer: I am absolutely frustrated. Your site glitched, I couldn't apply my BOGO promo, and now you want me to return my perfectly good glasses and reorder just to get the deal? That's ridiculous!
CS Rep: I understand your frustration, and I sincerely apologize for the difficulty you experienced with the promotion. Our standard procedure for unapplied BOGO offers after purchase is indeed a return and reorder to ensure the system processes it correctly.
Customer: But that's an unnecessary hassle! Why can't you just credit my card for the discount? It's clearly a mistake on your end, which you've admitted.
CS Rep: I hear your request for a direct credit, and I've reviewed your order details. Unfortunately, our system doesn't allow for a partial refund or credit for promotional discounts after an order has been completed. The return and reorder process is the only way to apply the BOGO.
Customer: So, your solution for your glitch is to inconvenience me further? This isn't fair at all. I just want the credit.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Shopping Nightmare to Dream Come True: Cinily.net Review! ✨
My personal experience with these frames has been nothing short of transformative. The comfort is unparalleled, and the compliments haven't stopped rolling in. If you're ready to redefine your look with eyewear that truly combines modern sophistication with timeless elegance, then you absolutely need to check out these incredible IP Titanium Aviator Glasses. They are a game-changer, crafted for the discerning individual who values both style and substance. Click below to experience the difference for yourself! I was absolutely fed up after my last online shopping nightmare 😤. I tried to get a simple BOGO offer, but their website was full of glitches, making it impossible to apply. Then, when I finally reached out, their customer service was non-existent – no agents, just a frustrating automated loop. And their "solution"? Return my perfectly good, correct prescription glasses and reorder everything just to get the discount they messed up! It was so unprofessional and felt downright dishonest 😭. I swore I wouldn't fall into that trap again.
After that terrible experience, I was really hesitant to try buying glasses online again 🤔. But I desperately needed a new pair, and I kept seeing positive reviews for cinily.net. I decided to give them a shot, hoping for a smoother, more reliable experience.
And I'm so glad I did! From the moment my package arrived, I knew I'd made the right choice. As one happy customer put it, "I love love love my new glasses!!" ✨
My experience has been fantastic. The quality of the frames is excellent, far surpassing my expectations for the price. The website was incredibly easy to navigate, and finding the perfect prescription glasses online was a breeze. Plus, their customer service (should you need it) is genuinely helpful and responsive, a stark contrast to my previous ordeal. The value for money here is outstanding, and the entire process, from selection to delivery, was incredibly smooth. I genuinely feel like I finally found a trustworthy and professional optical shop online 😃. No more glitches, no more dishonesty – just great glasses and a great experience!