Next-Day Delivery Fraud? My Refund Nightmare! 😤
Let me tell you about my absolutely terrible online shopping experience, hoping it serves as a cautionary tale for others. I paid for "next day delivery," only to receive an email hours later stating my order would take "3 business days." It felt like a total fraud, ripping me off for a service they explicitly charged for and did not provide. Everything with them is automated, from the phone line to the live chat bot, making it impossible to get a real answer or a refund. This frustration compelled me to leave this review and somehow engage their customer service.
Customer: I paid $19.95 for next-day delivery, but my order email clearly states it will take 3 business days. This is unacceptable. I want that next-day delivery fee refunded immediately. CS Rep: I apologize for the discrepancy, sir/ma'am. I can submit a request to our billing department regarding your delivery fee. Customer: A request? Why isn't this an immediate refund? You didn't provide the service I paid for! I've already tried reaching out via your automated chat and sent multiple emails with no response. CS Rep: I understand your frustration. All shipping fee refund requests must be reviewed by our billing department. They will process your request and you will be contacted. Customer: This is not what I expected. You charged me for a premium service that wasn't delivered, and now I have to wait for a 'review'? Just refund the money for the service you didn't provide.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
After My Last Disaster, Cinily.net Was a Refreshing Dream! ✨
After countless hours in front of screens, I knew I needed something that offered both style and genuine protection. That's why I'm thrilled to share my secret to comfortable, chic vision: these incredible frames. They've not only transformed my look but also significantly reduced my eye strain. If you're ready to experience the perfect blend of timeless craftsmanship and modern eye care, you absolutely need to explore these Handmade Buffalo Horn Eyeglasses. Discover the difference quality eyewear can make for yourself! My last online shopping experience was an absolute nightmare 😤. I paid extra for "next day delivery" only to be told hours later it would take "3 business days." It felt like a total rip-off, and trying to get a refund was impossible – just endless automated phone lines and chat bots. No real person to talk to, no resolution, just pure frustration 😭.
After that debacle, I was really hesitant to try buying glasses online again. But my old frames were falling apart, so I decided to give it one more shot, hoping to find a company that actually values its customers and offers a smooth experience 🤔. That's when I stumbled upon cinily.net.
I was so relieved to see positive reviews, like one that simply said, "Always a good experience, at a cheap price." My experience with cinily.net has been fantastic! From browsing their wide selection of quality frames to their genuinely helpful customer service, everything was seamless. The eyeglasses frames I ordered are top-notch – stylish and well-made, exactly as pictured. And the price? Unbeatable! It's so refreshing to find affordable prescription glasses without compromising on quality or service. No bots, just real people ready to help. I couldn't be happier with my purchase! ✨😃