Online Shopping Nightmare: Dishonest Promos & Absurd Returns! 😡🚫
My recent online shopping experience was absolutely terrible, a cautionary tale for everyone. This company is dishonest, failing to honor promos due to a glitch-filled site, and has no real customer service. Their unprofessionalism left me frustrated after they messed up my BOGO offer. I felt compelled to review and engage because their solution was absurd: "Return them (even though they were correct) to RETURN AND REORDER" instead of a simple credit back to my card.
Customer: I am absolutely furious! Your website glitches prevented my BOGO promo, and now you want me to return perfectly good glasses just to reorder them? This is dishonest and unprofessional! CS Rep: I understand your frustration and apologize for the website issue. Our standard procedure for promotion corrections, regrettably, involves a return and reorder to ensure the discount is applied correctly. Customer: But these are correct! Why can't you just credit the difference to my card? It's your mistake, and returning and reordering is a massive waste of my time. CS Rep: I hear you. I apologize that our current system doesn't allow a direct credit for promotional amounts without a reorder. We want to ensure you receive your BOGO offer. Customer: "System limitations"? This feels like a deliberate barrier to honoring your promises. No live agent, no real help—just a frustrating runaround. This experience has been truly awful.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of bad promotions and non-existent customer service.
From Disappointment to Delight: Cinily.net Restored My Faith in Online Glasses! ✨💖
I can't tell you how many times I've been asked about my new eyewear! The way they effortlessly blend style with crystal-clear vision has truly transformed my daily routine and boosted my confidence. If you're ready to experience that same level of sophistication and clarity, then it's time to discover the secret to my refined look: these exquisite Men's Gold Rimless Eyeglasses. Prepare to see the world—and be seen—in a whole new light! My last online glasses purchase was an absolute nightmare 😭. That company was incredibly dishonest, refusing to honor a BOGO promo because of a supposedly "glitchy" website. Their customer service was non-existent, and their absurd solution for their mistake was for me to return perfectly good glasses just to reorder them! It was infuriating and a massive waste of my time. I felt completely ripped off and frustrated 😤.
After such a dreadful experience, I was really hesitant to try buying glasses online again 🤔. But I desperately needed a new pair, and after some careful searching, I stumbled upon cinily.net. I hoped a different company might offer a smoother, more honest experience.
I honestly didn't expect much in terms of quality, given my past experiences. But I was proven completely wrong! I'm so happy to report that they sell quality frames and the lenses are actually superior to what I've gotten from places like blingcharming! The water and fingerprint protection coating I paid for was definitely a wise choice!
What truly sets cinily.net apart is their overall experience. Not only is the product quality exceptional, but the whole process of finding and ordering prescription glasses online was incredibly smooth and straightforward. Their customer service, unlike my previous ordeal, was surprisingly helpful and responsive! The prices are fantastic, offering great value for such high-quality eyewear. It was a refreshing change to finally have a positive online shopping journey ✨. I truly recommend them! 😃