I've been wearing glasses for years 👓, and lately, I've noticed a significant shift in my needs ✨.
I've been wearing glasses for years, and lately, I've noticed a significant shift in my needs. My old frames, while comfortable, felt a bit too casual for professional settings and frankly, a bit outdated. As someone who spends a lot of time in meetings and occasionally on camera, I needed something that exuded a more sophisticated, business-appropriate vibe without sacrificing comfort or breaking the bank. I was looking for ultralight frames, something I could wear all day without feeling any pressure on my nose or ears. The classic square, half-rim design always appealed to me, offering a blend of traditional elegance and modern minimalism. My primary pain point was finding a frame that felt premium and lightweight, yet was also durable enough for daily wear. I'd seen various ads for online eyewear retailers, promising quality at a fraction of the cost, and in early 2024, I decided it was time to explore these options.
My search began online, sifting through countless websites, comparing designs, materials, and prices. The sheer volume of choices was overwhelming at first. I considered a few big names, but then stumbled upon Cinily Eyewear. What immediately caught my eye was their diverse collection of stylish frames, including the MERRYS DESIGN S2055 Gold Glasses. The "ultralight business style" description resonated perfectly with my needs. I appreciated their virtual try-on feature, which helped me visualize how the frames would look on my face. Placing the order was straightforward; their website guided me through uploading my prescription, and importantly, they had a clear prompt for Pupil Distance (PD). I've heard stories of people struggling with incorrect PD, like Steve Greenbaum, who mentioned in a review about another company that "The glassesusa site does not prompt you to provide the PD number, and if you don’t know to provide it, they will just assume a value of 62 (adult) or another value for kids. Of course, that means the value will be wrong for many buyers." This made me particularly glad for Cinily Eyewear's clear process. I opted for standard shipping, hoping for a smooth delivery.
After placing my order for the MERRYS DESIGN S2055 Gold Glasses, I settled into a familiar state of eager anticipation. I’ve read so many reviews online about long waits or unexpected delays, and I admit, a part of me was prepared for a lengthy process. However, I was pleasantly surprised when I received a shipping notification within a couple of days. The package arrived precisely when expected in mid-2024, well within the promised timeframe. Unboxing was a simple, yet satisfying experience. The glasses came in a sturdy, branded case, accompanied by a cleaning cloth and a small tool kit – thoughtful touches that immediately conveyed a sense of care. My first impression of the frames themselves was fantastic. The gold alloy had a subtle sheen that looked far more expensive than what I paid, and the half-rim design was sleek and modern, exactly as pictured online. The "ultralight" claim was instantly verifiable; they felt incredibly light in my hand, almost weightless.
Wearing the MERRYS DESIGN S2055 Gold Glasses has been a revelation. From the moment I put them on, the clarity of the lenses was perfect, which was a huge relief given some of the horror stories I'd encountered in my research. The fit is incredibly comfortable; I often forget I'm even wearing them, which is exactly what I wanted from an ultralight frame. They stay securely in place without any pinching or slipping, even during long workdays. I've received several compliments on their sophisticated look, and they truly elevate my professional appearance. The alloy material feels robust yet flexible, giving me confidence in their durability. Barbara Mendiola, in her review for another brand, said, "Always satisfied with quality and price!" and I can genuinely echo that sentiment for my experience with Cinily Eyewear. The optical quality is superb, providing crisp vision whether I'm working on my computer or driving. They’ve seamlessly integrated into my daily routine, becoming an indispensable part of my workday attire.
While my overall experience has been overwhelmingly positive, no product is perfect, and it’s important to be transparent. If I had to pick a minor improvement, it would be the robustness of the included case. While functional, it’s not as premium as the glasses themselves. However, this is a very minor point. More importantly, I’ve heard about the frustrations some people face with online retailers, especially regarding shipping and customer service. I was lucky with Cinily Eyewear, but it made me think of reviews like Michael Oakes's, who shared a very challenging experience with another company: "This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide.
I ordered twice from them before, without any need to return or exchange, so I never understood the negative reviews. The third time I ordered, their site said “eligible for next day delivery”. That would typically mean “next day”, right? So, I pay for the $19.95 next day delivery fee, pay for my glasses and hours later receive an email stating that “my order is in process and will take 3 business days”. Where is next day? Wait…it doesn’t stop there.
I call their toll free line…automated…no human intervention. I try their “live chat”…automated bot. I email both their customer service and returns department asking for a refund of my $19.95 next day delivery fee since it’s clearly not meeting the requirements…crickets.
I call their toll free number back and keep going through the menu and trying different options. I try the one that asks if I want to place an order…bingo, I get a human. So I propose my issue to that person and after several moments on hold I get told “I will submit your request to the billing department and it will be up to them”. Ummm, nope…you’re not providing a service that I paid for…refund my money. Agent wasn’t hearing that and ended the call.
Horrible business. Horrible customer service. Everything is automated and forces you to interact with a live chat bot or an endless phone system that they hope you’ll just give up on from pure frustration.
I will NEVER do business with this place again and will spread this review like the plague.
Update 02-24-2025:
Order placed 02-18 Label created 02-20 (not shipped as they stated) UPS in possession of package 02-21 Item in transit 02-22 Item delivered 02-24 Not “next day delivery” as their site clearly stated.
Nothing to “produce” as the glasses had “Plano lenses” with no prescription so still not sure of the delay in “production”
Still would not recommend this company based on their lack of replies to 6 emails requesting help. Their sugar coated response is lack luster and a poor attempt to cover up their extremely lacking customer service. Purchase elsewhere and avoid the issues that so many are having with this company."
Michael’s experience highlights the absolute necessity of reliable communication and transparent shipping policies. Thankfully, with Cinily Eyewear, I didn't face these issues; my standard shipping order was accurate, and I felt well-informed throughout. It underscores how crucial it is to choose a reputable online retailer.
Overall, my experience with the MERRYS DESIGN S2055 Gold Glasses from Cinily Eyewear has been exceptional. They are definitely "value for money" and have far exceeded my expectations for online prescription eyewear. The blend of style, comfort, and optical quality is outstanding, especially for the price point. I wholeheartedly recommend these glasses, and Cinily Eyewear as a whole, to anyone looking for stylish, high-quality, and affordable prescription glasses. They are particularly well-suited for professionals who need a sophisticated look without compromising on comfort. If you're someone who values clear communication and reliable delivery when shopping online, Cinily Eyewear has proven to be a trustworthy choice. My positive experience, contrasted with some of the frustrations others have shared with different brands, really solidifies my endorsement. I'm already eyeing a second pair in a different style for 2025!