My 2024 Spectacle Upgrade: A Mixed Bag 👓✨
As 2024 dawned, I found myself staring at my reflection, not quite satisfied with the spectacle frames that had accompanied me for the past few years. They were functional, yes, but lacked the modern edge and undeniable style I craved. My biggest pain point was the constant need for cleaning, and the smudges that always seemed to magically reappear. I yearned for something that effortlessly blended into my professional and casual looks, a pair of glasses that made a statement without shouting. I had seen friends rocking sleek, contemporary frames, and I felt a pang of envy. It wasn't just about aesthetics; I also wanted superior lens quality, particularly a coating that truly repelled smudges and grime, making my daily life just a little bit clearer. I was looking for that perfect blend of form and function that my current pair simply couldn't deliver, and I was determined to find it.
My search began online, as most things do these days. I browsed through countless websites, comparing styles, prices, and—crucially—customer reviews about lens options and coatings. Many brands offered similar designs, but few seemed to hit the mark for both aesthetics and the promise of truly pristine vision. That's when I discovered Cinily Eyewear. Their collection of trendy square frames immediately caught my eye, especially the MERRYS DESIGN Square Glasses. I spent a good amount of time meticulously uploading my prescription and selecting the premium lens package with the coveted Super Hydrophobic coating, hoping it would be the answer to my smudge woes. The website interface was relatively straightforward, though I did note some user comments, like Michael Connolly's, who mentioned experiencing a "messed up" website and a "very frustrating" process taking "2-1/2 hours to purchase two pairs of glasses" and not being "able to type in my prescription and save it." Thankfully, my own experience was smoother, and after a few clicks, my order was placed. The waiting game began, filled with eager anticipation for my new vision companions.
A little over two weeks later, in late 2024, a neat package arrived at my doorstep. The unboxing experience itself was simple but satisfying. The glasses were securely nestled in a sturdy case, which felt practical and protective. My first impression of the MERRYS DESIGN Square Glasses was overwhelmingly positive. The frames, a sleek black and gold, felt surprisingly lightweight yet robust. The finish was smooth, and the square design perfectly complemented my face shape, just as I had envisioned. They had a sophisticated, modern aesthetic that immediately made me feel more put-together. Nicole Morfa, another Cinily Eyewear customer, shared a similar sentiment, exclaiming, "I had a great experience here with Wesley. He was extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend coming, I will be back for my sunglasses and my other prescription glasses!" My initial fitting felt comfortable right out of the box, and I was thrilled with how they looked.
Wearing the MERRYS DESIGN Square Glasses quickly became a joy. The vision clarity was crisp, and the lightweight frame meant I often forgot I was even wearing them. They stayed put during my daily activities, whether I was working at my computer or out for a walk. The style was definitely a step up, earning me several compliments. It truly did feel like an upgrade, not just in vision but in my overall look. As I.M. Yarenotu perfectly put it, "I’ve been a customer for over four years now and I can truly say with each year the customer experience has gotten better. I don’t even think about looking somewhere else." My early experience echoed this sentiment of satisfaction and loyalty. Joel Thomas also praised his "Inexpensive bifocal glasses that fit well and are crafted very well!!" For the first few days, I was completely smitten, convinced I had found my perfect pair.
However, my initial euphoria began to w wane as I started to encounter the very issue I hoped to avoid: keeping the lenses clean. Despite paying extra for the Super Hydrophobic coating, I found myself constantly battling smudges that seemed to cling stubbornly to the lenses. Wiping them with the provided cloth often just moved the smudges around, leaving a frustrating film. It was disheartening, especially after investing in what I believed was a premium solution. This experience made me recall a very specific and detailed customer review from Carol Richmond that I had come across, which now, unfortunately, resonated deeply with my own frustration: "Everything about working with Cinily Eyewear was great until the glasses defect surfaced. I paid for premium lenses including the $48 extra for the Super Hydrophobic coating. These lenses are nearly impossible to clean. I have 9 pairs of Zenni glasses and not a single one of them have this issues. The only reason I tried Cinily Eyewear is because Zenni didn't offer the frames I wanted which included the snap-on sunglasses. I have asked for a replacement pair from Cinily Eyewear and am waiting for an answer. Even though they have what they call a 365 day warranty, they only offered me a 50% store credit if I choose to return the product. Clearly my issue is a defect yet I have to wait for a return email from their review team before I will know if they will honor the warranty. Through chat, I am told it will take 3 to 5 days to get the email. The last item that I find unsatisfactory is that it is not possible to speak to a live agent via phone. Per your request, The order number is Order #105180754. I love everything about the glasses and the service I received from Cinily Eyewear if only I could get them clean. My inability to render the glasses smudge-less is not a user issue as I have been wearing glasses for 60 of my neat 70 years. Additionally, it is clearly a personal preference of mine as show by my willingness to pay the extra amount for the treatment to ensure this wasn't an issue. As I told your chat agent Ben Harris, all I am seeking is a replacement pair of glasses with the Super Hydrophobic treatment applied correctly. If this could be accomplished, I would have resorted faith in Cinily Eyewear and would happily upgrade or rewrite my review." Carol's detailed account perfectly mirrored my struggles with the coating and also raised concerns about Cinily Eyewear's customer service process for defects. My attempts to clean them felt futile, confirming her observation that it wasn't a "user issue."
In conclusion, my journey with the MERRYS DESIGN Square Glasses from Cinily Eyewear has been a mixed bag. The frames themselves are absolutely stunning – stylish, comfortable, and well-made, truly "crafted very well" as Joel Thomas observed. They definitely elevate my look and vision clarity is excellent. However, the premium Super Hydrophobic coating, which was a major selling point for me, has proven to be a significant letdown, making the lenses incredibly difficult to keep clean. This issue, as highlighted by Carol Richmond, detracts from an otherwise excellent product. I would still recommend Cinily Eyewear for their fantastic selection of frames and the quality of their basic lenses. However, I'd caution potential buyers to be wary of the Super Hydrophobic coating until this reported defect is addressed. If Cinily Eyewear can resolve this coating issue and streamline their defect handling, they would undoubtedly offer an unbeatable combination of style, quality, and functionality. Until then, for those prioritizing smudge-free lenses above all else, proceed with a note of caution.