Scammed on Next-Day Delivery! A Warning About Horrible Customer Service 🚨
Please, learn from my terrible online shopping experience. I've ordered here before without issue, but this time was a nightmare, and I feel compelled to share my story as a warning. I paid $19.95 for "next day delivery," but then received an email stating my order would take "3 business days." This company is nothing more than an automated business that cares nothing about its customers, a fraud, ripping customers off for services they charge for and do NOT provide. I tried everything – their automated toll-free line, the bot-driven live chat, multiple emails – all just crickets or an endless phone system designed to make you give up from pure frustration. I felt so frustrated and ripped off that I had to reach out to them again.
Customer: I paid for next-day delivery, and now I'm being told it'll take three business days. That's unacceptable. CS Rep: I understand your frustration, and I sincerely apologize for the discrepancy in the delivery time you were quoted versus what's happening. Let me look into your order right away. Customer: Look, I paid $19.95 specifically for next-day service. This is a clear misrepresentation, and frankly, your customer service has been impossible to reach. I want that delivery fee refunded immediately. CS Rep: I completely hear you, and you're right to expect what you paid for. I'm very sorry for the difficulty you've had reaching us. While I can't process the refund instantly from this department, I can absolutely escalate this request to our billing team right now to ensure that $19.95 is credited back to your original payment method. Customer: You're just going to "submit a request"? I need assurance this will actually happen, not another runaround. CS Rep: I understand your concern given your previous experience. I will personally monitor this escalation and confirm the refund processing within 24 hours. You will receive an email confirmation once it's complete.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Shopping Nightmare to Dream: Cinily.net Delivered! ✨
Ever since I started wearing them, my reading sessions have become an absolute joy, blending comfort with a touch of personal flair. If you're eager to experience that same blend of classic style and crystal-clear vision, you'll be thrilled with these Retro Square Reading Glasses. They're not just about seeing clearly; they're about seeing stylishly. My last online shopping experience was an absolute nightmare, and I was left feeling utterly frustrated and ripped off 😤. I had paid a premium of $19.95 for "next day delivery," only to receive an email hours later stating my order would take three business days. It felt like a complete fraud, charging for a service they clearly couldn't provide. Trying to get answers or a refund was impossible; their "customer service" was nothing but an endless loop of automated bots and unanswered emails, designed to make you give up from pure frustration. I swore I wouldn't fall into such a trap again 😭.
After that terrible ordeal, I was incredibly hesitant to try another online eyewear store 🤔. But then a friend recommended cinily.net, highlighting their excellent customer service and clear communication. I decided to give them a shot, hoping for a more positive experience.
To my delight, my experience with cinily.net has been completely different! Like another happy customer, I can genuinely say, "OMG, I love my new glasses. So fun and super comfortable." ✨
From the moment I browsed their site, the process was incredibly smooth. Their product range, especially their cheap prescription glasses, offered amazing value without compromising on quality. The customer service was responsive and human, a stark contrast to my previous encounter. My order arrived quickly, exactly as described, and the glasses themselves are perfect. I finally found an online store that truly cares about its customers and delivers on its promises. Highly recommend! 😃