Online Shopping Nightmare: My "$19.95 Next-Day Delivery" Took a Week! 💸😡
I wanted to share my terrible online shopping experience to serve as a warning. This place is nothing more than an automated business that cares nothing about its customers; they are a fraud, ripping customers off for services they charge for and do NOT provide. I paid for "next day delivery," a $19.95 fee, but my order took nearly a week to arrive. Their customer service is virtually non-existent, leaving you to deal with bots and endless phone menus. This entire ordeal compelled me to leave this review and finally engage with a human to rectify their blatant dishonesty.
Customer: I paid for next-day delivery, and my order was delivered six days later! I want a refund for the $19.95 delivery fee. CS Rep: I understand your frustration with the delivery delay. I apologize for the inconvenience this has caused. Let me look into your order details. Customer: Inconvenience? I paid extra for a service you didn't provide! Your site said "eligible for next day delivery," then hours later, an email said "3 business days." This is unacceptable. CS Rep: I see the discrepancy. We regret that the "next day" expectation was not met due to processing times. I can submit a request to our billing department to review the delivery fee for a potential refund. Customer: A "potential" refund? You didn't provide the service I paid for. I shouldn't have to fight for this. Why is everything automated, and why can't this be resolved directly?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Delivery Disaster to Design Delight: Cinily.net Restored My Faith in Online Glasses! ✨😃
After countless hours of work and leisure, I can confidently say these glasses have been a game-changer. The lightweight feel and crystal-clear vision they provide have genuinely elevated my daily comfort. If you're looking for that same blend of style, durability, and unmatched clarity, you absolutely have to check out these Japanese Titanium Eyeglasses. Trust me, your eyes (and your style) will thank you. I recently had a truly frustrating online shopping experience that left me utterly disappointed 😤. I paid for "next day delivery," a $19.95 fee, only for my order to arrive nearly a week later! Their customer service was virtually non-existent – just endless bots and phone menus. It felt like I was being ripped off, paying for a service they blatantly didn't provide. This entire ordeal left me hesitant to ever trust another online glasses retailer again. 😭
However, after that nightmare, I was still in desperate need of new glasses, and I decided to take a chance on cinily.net 🤔. I was cautiously optimistic, hoping for a completely different, more customer-focused experience. To my immense relief, it was a breath of fresh air!
My experience with cinily.net was nothing short of fantastic. It truly mirrored a positive review I once saw: "I had a great experience here with Wesley. He was extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend coming, i will be back for my sunglasses and my other prescription glasses!" Cinily.net delivered exactly that kind of excellent service. Their website was incredibly user-friendly, making the selection process smooth and enjoyable. I was able to easily browse their extensive collection and found exactly what I needed. Discovering high-quality and best online prescription glasses was a breeze. The glasses arrived promptly, well-packaged, and the quality surpassed my expectations. This time, I truly felt like a valued customer, not just another automated transaction. It's a huge relief to find a place that genuinely cares! ✨😃