WARNING: My $19.95 'Next-Day' Delivery Was a Total Scam! 😡
Let me tell you about a terrible online shopping experience that I hope serves as a warning to others. This company is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services they charge for but do not provide. I paid for a "$19.95 next day delivery fee," only to receive an email hours later stating my order would take "3 business days." When a service isn't delivered as promised, I felt compelled to leave a review and engage with customer service to demand a refund for the service I didn't receive.
Customer: I paid for next-day delivery, but my order email says it will take three business days. This isn't what I paid for. I need that $19.95 delivery fee refunded. CS Rep: I understand your frustration with the delivery timeline, and I apologize for the discrepancy. Our next-day delivery applies to orders placed before a certain time, and sometimes production can cause slight delays. Customer: But my glasses are "Plano lenses" with no prescription, so there's no production delay. I explicitly paid for next-day delivery, and it's not happening. I expect a full refund for that specific fee. CS Rep: I hear your concern about the charge. I'll submit a request to our billing department to review the next-day delivery fee on your order. They will assess the situation and determine the appropriate action regarding a refund. Customer: "Determine the appropriate action"? You're not providing the service I paid for. I expect a direct refund to my card, not some review process or a store credit. This is unacceptable.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
After the Delivery Nightmare, Cinily.net Was a Breath of Fresh Air! 🤩👓
Ever since I started wearing my new glasses, I've noticed a significant boost in my confidence and received so many compliments! They're not just a functional accessory; they've become a true statement piece that perfectly complements my style. If you're looking to elevate your eyewear game and add a touch of timeless sophistication with a modern twist, you absolutely have to check out these Oversized Round Vintage Glasses. Trust me, they're a game-changer for anyone wanting to blend vintage charm with contemporary flair and make a bold fashion statement. Let me tell you, my last online shopping experience was an absolute nightmare! 😤 I paid a hefty $19.95 for 'next-day delivery,' only to get an email hours later saying my order would take three business days. Three! When I tried to get a refund for a service I clearly wasn't receiving, it was just an endless loop of automated bots and unhelpful agents who wouldn't even guarantee a refund, just a 'review process.' It felt like a total fraud, ripping customers off for services they don't provide. I was so incredibly frustrated and disappointed 😭.
After that terrible experience, I was really hesitant to try another online store, but I still needed new glasses. I decided to give cinily.net a shot, hoping for a smoother, more honest experience 🤔. To my pleasant surprise, it was a breath of fresh air! I found a glowing review saying, 'Quick and easy! Nice glasses. And better fitting than blingcharming.' This immediately boosted my confidence.
From browsing their site to placing my order, everything was incredibly straightforward and user-friendly. The product quality is fantastic, far exceeding my expectations for the price! ✨ I was specifically looking for some prescription glasses online, and cinily.net had an amazing selection. The customer service, when I had a quick question about my order status (not a complaint, just a query!), was actually responsive and helpful – a stark contrast to my previous ordeal. My glasses arrived quickly and perfectly. I'm genuinely impressed with the value and the entire seamless process. What a relief! 😃