Next-Day Delivery Fraud & Bot Battle: My $19.95 Nightmare! 💸😤
My recent experience with this shopping website has been a complete nightmare, and I felt compelled to share my story as a cautionary tale. I genuinely believe this place is nothing more than an automated business that cares nothing about its customers, a fraud, ripping customers off for services they charge for and do NOT provide. I ordered, saw “eligible for next day delivery,” paid the $19.95 fee, only to receive an email hours later stating my order would take 3 business days. Where is "next day" in that? This gross misrepresentation, coupled with the impossible task of reaching a human at customer service, pushed me to demand a refund for a service I never received.
Customer: I paid for next-day delivery, $19.95, and my order email says it will take 3 business days! That’s not next day, is it? I want a refund for that fee. CS Rep: I apologize for the discrepancy, and I understand your frustration. Let me check your order details to see what happened with the delivery estimate. Customer: There’s nothing to check. Your site said "next day," I paid for "next day," and now you're telling me "3 business days." You're not providing the service I paid for. I demand my $19.95 refund for the delivery. CS Rep: I see the issue. It appears there was an error with the next-day delivery eligibility display for your specific item. I am truly sorry for this oversight and the inconvenience it caused. I can certainly process a full refund for the $19.95 delivery charge right away. Customer: Yes, please do. And this automated customer service, with bots and no human contact, is absolutely unacceptable. It took me forever just to reach someone. CS Rep: I completely understand your frustration with our automated systems, and I sincerely apologize for the difficulty you experienced reaching us. Your feedback is very important, and we are constantly working to improve our customer support experience. The refund for your delivery fee has been initiated and should reflect in your account within 3-5 business days.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
After a Delivery Disaster, Cinily.net Brought My Trust Back! ✨👓
And honestly, the transformation isn't just about clearer vision – it's about confidence and a touch of timeless elegance. If you've been searching for that perfect accessory that blends classic style with modern eye protection, look no further. I truly believe you'll adore the blend of comfort and fashion these glasses offer, just as I do. Ready to redefine your eyewear game? Discover the magic of these Retro Round Titanium Glasses for yourself! My last online shopping experience was an absolute nightmare 😤. I paid $19.95 for 'next-day delivery' only to be told hours later it would take 3 business days! It felt like a complete fraud, ripping customers off for services they don't provide. Trying to get a refund for that delivery fee was a grueling, automated battle with bots – no human contact anywhere 😭. I was so frustrated and disappointed with the lack of customer care.
After such a dreadful experience, I was really hesitant to try another online store for eyewear. But I still needed new glasses, and I was desperate for a place that actually cared about its customers and delivered on its promises 🤔. That's when I stumbled upon cinily.net, hoping for a different, more reliable experience.
To my pleasant surprise, it was a completely different story! I saw reviews like this one: "Fast, economical service. I love my new progressive sunglasses." And my experience mirrored that! The website was incredibly user-friendly, making the selection process smooth and enjoyable. I found the perfect pair of 55697 Retro Round glasses, and the quality is fantastic ✨. The prices are incredibly reasonable, offering great value without compromising on style or durability. It was such a relief to find a place where purchasing prescription glasses online was not a source of stress, but a genuinely positive transaction. My order arrived quickly, exactly as described, and I couldn't be happier with my new eyewear. Cinily.net has definitely earned my trust and future business! 😃