WARNING: Paid for 'Next-Day Delivery,' Got a Fraudulent Nightmare Instead! 🚨
I feel compelled to share my terrible online shopping experience as a cautionary tale for anyone considering this company. What I encountered was nothing short of a fraudulent operation, completely devoid of genuine customer care. My direct feeling and conclusion is that this place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I chose them for a third time, lured by a promise of 'next day delivery' for an extra $19.95. Imagine my frustration when, hours later, I received an email stating my order would take three business days. This blatant disregard for their own advertised services forced me to seek answers and demand a refund, but their customer service proved equally frustrating.
Customer: I paid $19.95 for next day delivery on my order, #12345678, and now I've received an email saying it will take 3 business days. This is completely unacceptable. Where is my next-day service? CS Rep: I understand your frustration, and I sincerely apologize for the misleading information regarding your delivery timeframe. Let me look into your order details right away. Customer: Look, I've tried calling your automated line and using your bot – I just want to know why I paid for a service that isn't being provided, and I expect a refund for that delivery fee. CS Rep: I hear your concern about the delivery fee. I'm sorry that our automated systems weren't able to address this for you. I can certainly process a full refund for the $19.95 next-day delivery charge immediately. Customer: So I still won't get my glasses tomorrow, but I'll get my money back for the delivery charge? CS Rep: That is correct. The shipping time for your glasses will unfortunately still reflect the standard three business days as indicated in your email, but I will ensure the delivery fee is refunded to your original payment method. You should see it within 3-5 business days.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Shopping Trauma to Triumph: Cinily.net Restored My Faith! ✨
My daily screen time used to leave my eyes tired and my style uninspired, but that's all changed since I found my perfect pair. They've not only brought a refreshing clarity to my vision but also a chic new dimension to my everyday look. If you're ready to protect your eyes from digital strain and embrace a touch of elegance, you won't want to miss out on these incredible Stylish Cat Eye Blue Light Glasses. Click below to experience the difference for yourself! I still cringe thinking about my last online glasses purchase 😤. I paid an extra $19.95 for "next day delivery," only to receive an email hours later saying my order would take three business days. It felt like a fraudulent operation, completely devoid of genuine customer care. Trying to get a refund for that delivery fee was a nightmare – automated bots and endless phone menus left me feeling utterly ripped off 😭.
After that terrible experience, I was so hesitant to buy glasses online again. But I desperately needed a new pair, and after some searching, I decided to give cinily.net a try 🤔, hoping for a different outcome and a more reliable service.
To my pleasant surprise, it was a breath of fresh air! I came across a review that said, "Excellent products and excellent customer service." My experience echoed that perfectly. From the moment I landed on their website, the process was incredibly smooth and user-friendly. I found a stunning pair of cat eye prescription glasses that fit my face perfectly ✨. The quality of the frames feels premium, far exceeding my expectations for the price. Best of all, my order arrived exactly as promised, and their customer service was genuinely helpful when I had a small query. cinily.net has definitely restored my faith in online glasses shopping! 😃