Express Shipping Nightmare: 19 Days Blind & Furious with EyeBuyDirect! 😡
Let me share my absolutely terrible online shopping experience, hoping it serves as a warning for others. I desperately needed new glasses because my old pair broke, so I ordered from EyeBuyDirect on March 30th, specifically paying for express 3-5 day shipping. What a joke! Day 5 rolled around, and my order was still 'in production.' Day 10, still nothing. By Day 11, utterly frustrated, I called to demand a shipping refund. They processed it, but here I am, almost 19 days later, and still no glasses! This company is truly terrible; it feels like they don't give a crap about their customers. That's why I felt compelled to leave this review and engage with their customer service – I needed my glasses, and this level of delay is unacceptable.
Customer: I am absolutely furious! I paid extra for express 3-5 day shipping back on March 30th, and it's been nearly 19 days. Where are my glasses? CS Rep: I understand your frustration, and I sincerely apologize for the significant delay with your order. I see here that there was an unforeseen backlog in our production facility which impacted a number of express orders. Customer: Unforeseen backlog? My old glasses are broken! I needed these quickly. I already called on Day 11 to get my shipping refund, but that doesn't solve the fact that I still don't have my vision corrected. This is unacceptable. CS Rep: You are absolutely right. While the shipping refund was processed, it doesn't address the core issue of not having your glasses. Let me check what we can do to expedite the final stages. I can see the order is now ready for shipment. As a further apology for this extreme inconvenience, I'd like to offer you a 25% discount on your next order with us. Customer: A discount on a next order? I don't even have this order yet, and I'm not sure there will be a next one after this. Just tell me when they will actually arrive. CS Rep: The tracking indicates they should arrive within the next 3 business days, and I will personally monitor this. I completely understand your hesitation for a future order, but please know we are genuinely sorry for letting you down this time.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of unfulfilled promises and terrible service.
From Eyeglass Nightmare to Perfect Vision: Cinily.net Saved My Sight! ✨
Ever since I started using them, I've noticed a significant reduction in eye strain and a boost in my overall comfort during long hours in front of screens. It's truly been a game-changer! If you're ready to experience the perfect blend of modern sophistication and crucial eye protection, you absolutely need to check out these Stylish Cat Eye Blue Light Glasses. They're not just a fashion statement; they're an essential for anyone spending time on digital devices. Trust me, your eyes (and your style) will thank you. I still can't get over my last online shopping nightmare! 😤 My old glasses broke, so I desperately ordered from a well-known site, paying extra for 3-5 day express shipping back on March 30th. What a joke! After nearly 19 agonizing days, countless calls, and only a shipping refund, my glasses still hadn't arrived! I was furious, essentially blind, and completely abandoned by their customer service. That terrible experience left me so frustrated and hesitant to try online again. 😭 But with my vision still uncorrected, I knew I had to find a reliable alternative – a place that actually cared and delivered on its promises. 🤔 That's when I stumbled upon cinily.net.
From the moment I landed on their website, it felt different. The selection was impressive, especially their cat eye prescription glasses. ✨ I was still a bit skeptical, but after reading countless positive reviews, I decided to give them a try. And wow, I’m so glad I did! The entire process was incredibly smooth. The customer service was a breath of fresh air; no automated nonsense, just real, helpful people. One review I read perfectly captured my feelings: "I had a great experience here with Wesley. He was extremely helpful and adjusted my glasses so now they’re perfect. They have great prices! I definitely recommend coming, i will be back for my sunglasses and my other prescription glasses!" My experience echoed this; the quality of my new glasses is absolutely fantastic, the fit is perfect, and the price was incredibly reasonable. They shipped quickly, unlike my previous ordeal, and arrived exactly as promised. Finally, I have my vision back, and a trusted go-to for my eyewear needs! 😊 I highly recommend cinily.net.