AVOID! My Horrifying Online Glasses Scam Experience 😤
Let me share a truly terrible online shopping experience, hoping it serves as a cautionary tale for you all. Shop elsewhere. This is a terrible company to purchase from if you have any issues with your glasses. They will gladly take your money, but when it's time for them to fix an issue, it seems impossible. The business feels pretty much fully automated. When you finally get in touch with someone, they are often extremely rude and will end the call when they think it needs to be ended. They genuinely couldn't care less, because there's no one else to talk to in order to file a complaint. I truly feel like I'm being scammed, with no way to get help. That's why I felt compelled to call their customer service again, despite my past frustrations, to see if there was any way to resolve my ongoing problem.
Customer: I'm calling again because I'm absolutely fed up. My glasses are still wrong, and every time I try to get help, I get nowhere! The last person I spoke to was incredibly rude and just hung up on me. CS Rep: I understand your frustration, and I sincerely apologize for the experience you've had. That is certainly not the standard of service we aim to provide. Can you please tell me about the issue you're facing with your glasses so I can assist you? Customer: The prescription is completely off! I can't see properly, and I've tried to get this fixed for weeks. And yes, your team just dismisses me, saying there's no higher department to complain to. It feels like you just take my money and then abandon me. CS Rep: I hear your concerns about the prescription and your previous interactions. I assure you I'm here to help. Let's start by verifying your order details, and I will personally investigate this for you. I won't end this call until we have a clear path forward or I've escalated it appropriately. Customer: Fine. My order number is XXXXX. The lenses are just not right.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Glasses Nightmare to Perfect Vision: My Cinily.net Success Story! ✨
I've been absolutely loving my new look lately, and it's all thanks to one incredible discovery. The clarity and comfort are unmatched, but what truly stands out is the effortlessly chic vibe they add to any outfit. If you're ready to elevate your style and experience the difference for yourself, you simply have to explore these amazing Retro Square Glasses that have become my daily essential. My last online shopping experience for glasses was an absolute nightmare 😤. I was utterly fed up with a company that seemed to just take my money and then completely abandon me when issues arose. My prescription was completely off, and trying to get help was like hitting a brick wall. Customer service was impossible to reach, and and when I finally did, they were incredibly rude and just hung up on me. It felt like a total scam, leaving me feeling helpless and frustrated 😭.
After that terrible ordeal, I was really hesitant to try buying glasses online again. But I desperately needed new ones, and I decided to give it one last shot, hoping to find a company that actually cared about its customers and delivered on its promises 🤔. That's when I stumbled upon cinily.net.
I had seen promising testimonials, like one that said: "I am very pleased with my glasses and how promptly I received them I will recommend blingcharming to my friends and family." This gave me a glimmer of hope. ✨
From the moment I landed on cinily.net, the experience was completely different. The website was so easy to navigate, with a fantastic selection of styles. Placing my order was straightforward, and I was genuinely impressed by their transparent process. The quality of my new glasses is superb, far exceeding my expectations for the price. I was specifically looking for affordable prescription glasses, and cinily.net delivered not just on price, but on quality too. And their customer service? Absolutely stellar! They were responsive, friendly, and actually resolved my questions quickly, which was a huge relief after my previous nightmare. I'm so pleased with my purchase and definitely recommend them! 😃