Bait & Switch Nightmare: My Deceptive Pricing Ordeal & Useless Customer Service! 😤
I need to share my terrible online shopping experience as a cautionary tale for anyone considering this website. I was shopping for glasses and found a really good price on a specific model, listed at $40.60. But when I went to build my order, the price mysteriously jumped to $58.00! It felt incredibly shady, especially because I was just about to take a screenshot and they raised it right before my eyes. This kind of dishonesty, coupled with the complete lack of a customer service phone number and a useless bot chat, compelled me to seek out a live person and document my frustrating ordeal.
Customer: I'm calling because your website is displaying deceptive pricing. I saw a pair of Pentax ZT100 glasses for $40.60, but the moment I went to check out, the price changed to $58.00. That's unacceptable. CS Rep: I understand your frustration, sir/ma'am. I sincerely apologize for any confusion or concern this price discrepancy has caused. Can you please confirm the exact time you observed this, or if you have any order number? Customer: I don't have an order number because I didn't complete the purchase due to the price change! I was about to submit a screenshot when it happened. How can you justify changing the advertised price like that? It feels incredibly shady, not a good business practice at all. CS Rep: I assure you we strive for transparent pricing. Price adjustments can occur due to various factors like stock levels or dynamic pricing systems, but a sudden change like that during a single session is unusual. I'd like to investigate this for you. Could you perhaps describe the exact frame color or any other specific options you selected? Customer: This isn't about frame color or separate lens charges – I had proof it was the base price changing! I'm tired of the runaround. I expect good service and honest pricing, not this kind of bait-and-switch. CS Rep: I hear your concern about the pricing integrity, and I sincerely apologize that your experience felt misleading. While I can't immediately see the historical pricing on a single session, what I can do is offer to honor the $40.60 price for that specific frame if you place the order now, and I will personally ensure it's processed correctly. Would you be willing to try again with my assistance?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Frustration to "Finally!": My Redemption Story with Cinily.net! ✨
I've always believed that the right pair of glasses can elevate your entire look, and after experiencing the difference firsthand, I can confidently say I've found my ultimate accessory. If you're ready to discover eyewear that perfectly blends luxurious design with bespoke comfort, you simply must explore these stunning Personalized Titanium Cat Eye Glasses. They are truly an investment in style and clarity! I'm still reeling from a truly awful online shopping experience recently. I was looking for glasses, saw a model priced at $40.60, only to have it mysteriously jump to $58.00 the second I tried to check out! It felt incredibly shady, like bait-and-switch, and the complete lack of a proper customer service phone number, coupled with a useless bot chat, left me feeling utterly frustrated and ripped off. 😤😭 I swore I'd never buy glasses online again.
But the need for new prescription glasses online was pressing, and after seeing consistently high prices at local stores, I decided to give it one more shot. I came across cinily.net, cautiously optimistic 🤔. I even remembered reading a general review for "blingcharming" that talked about a fantastic experience with friendly, helpful, and knowledgeable staff, which gave me a tiny spark of hope.
My experience with cinily.net was a complete turnaround! The pricing was transparent from start to finish – no hidden jumps or shady tactics. The ordering process was incredibly smooth, and my new glasses arrived exactly as described, fitting perfectly. ✨ The quality is excellent for the price, truly great value. It's such a relief to find a reliable place after my previous ordeal. I'm genuinely impressed! 😃